Company profile

SunExpress - your Holiday specialist since more than 20 years

SunExpress_Company


The Company

SunExpress was founded in October 1989 as a subsidiary of (two world class airlines) Turkish Airlines and Lufthansa. Today, SunExpress carries more than seven million passengers per year and is one of the leading airlines in terms of passenger numbers between Germany and Turkey. The home base of SunExpress is in Antalya on the Turkish Riviera The second most important base is the hub Izmir on the Aegean coast. The German branch office is located in Gateway Gardens near Frankfurt Airport, which is the base of the German side of the company. With more than 2500 employees in Turkey and Germany – and as the largest employer in Antalya - SunExpress matters  as a successful medium-sized company with a strong track record of innovation and interculturalism.


The airline essentially concentrates on three areas of business: international tourism, ethnic travel as well as domestic Turkish flights to the most important cities of Anatolia. Besides scheduled flights, SunExpress relies on charter business and a close cooperation with renowned as well as individual small tour operators. Serving 93 destinations, the destination portfolio of the holiday airline offers a wide variety of non-stop frequencies between Europe and Turkey, Germany and holiday destinations around the Mediterranean Sea and within Turkey. For more details about our destinations, please refer to our schedule. 


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Traffic Figures 2012

Passengers7.65 mio
Flight hours
134.128
Flights
52.428
Seatload Factor80%
Turnover
770 mio € (+15,6% PJ)


Quality and Safety (Certificates)

SunExpress is certified according to ISO 9001 (Quality Management), ISO 10002 (Customer Satisfaction and Complaints Handling) ISO 14001 (Environmental Management) and OHSAS 18001 (Health and Safety Assessment). In addition, SunExpress holds an IOSA registration with IATA (High Safety Standards), and its internal processes have been audited by an international system to assess airlines’ organizational processes and management systems. These process-oriented management systems are applied throughout the company and controlled by professional quality management.

History

SunExpress was founded in Antalya in October 1989 as the joint venture of one of the world’s leading airlines, Turkish Airlines and Lufthansa. Operating its first flight in 1990, the company blends the know-how of German and Turkish aviation leaders thanks to its solid shareholder structure. Operating touristic charter flights between Europe – specifically Germany – and Antalya for a long time, SunExpress became the first private airline company to offer international scheduled flights from Turkey with its first Antalya-Frankfurt flight in 2001. The timetable of scheduled services was expanded with the introduction of Izmir as second hub in 2005 with numerous flights to and from the third-largest city in Turkey.

Increasing its scheduled flights from year-to-year, SunExpress opened its 2nd base in İzmir and started to operate domestic flights in 2006. With this launch, SunExpress became the first airline company to connect İzmir with Anatolian cities with direct flights in Turkey.


The company announced a comprehensive re-branding and product enhancement project by the end of its 20th anniversary, which was celebrated at an event in Antalya on May 1st, 2010. At this event SunExpress welcomed its next 20 years with the delivery of the first of six newly purchased Boeing 737-800s and launched its new corporate identity including its new logo, aircraft livery, new corporate colours, uniforms and entire visual identity elements. SunExpress also revealed many brand new features to create extra quality and value for its customers. The launch of SunPoints – SunExpress’ frequent flyer programme – and direct flights between Anatolia and Germany for the first time in Turkey were other highlights of 2010 for SunExpress.


SunExpress was given a further boost in 2011 with the foundation of SunExpress Deutschland GmbH. The company started business operations in June 2011. Besides the Turkish destinations on the South Coast, on the Aegean, on the Black Sea and in the East of the country it also serves – with German registration – attractive destinations on the Red Sea and on the Nile in Egypt, Canary Island(Spain) since November 2011. Last year Frankfurt – Hahn and Varna (Bulgaria), and this year Batman, Bremen, Enfidha (Tunisia), Lefkosa and Strasbourg were added to the destination portfolio.


Furthermore, SunExpress also decided to invest in its building and SunExpress Plaza was built in June 2012. The new company building is “environmental friendly” and is located in a natural setting. The architectural theme of the building is transparency and naturalness, therefore each room has been designed so that it has access to natural light and fresh air. Antalya’s famous sun is also a source for clean energy inside the building. The solar panels on the roof generate enough electricity to supply power to all of the computers. SunExpress can therefore do work without harming the environment. On the exterior of the building special new “smart” glass panels have been used to allow sun rays to shine inside the building while blocking out unwanted heat to help reduce cooling costs. Antalya’s famous orange, bergamot and lemon trees have been planted in both the interior and exterior gardens.