Your language:   choose country

Check In & eTickets


Information on latest check-in time

In your own interest, please note that in all cases you must be at the check-in counter 90 minutes before the departure time printed in your travel confirmation.

This latest check-in time serves to ensure the smooth handling of your flight. Should you fail to report for check-in by the deadline, SunExpress has the right to allocate your seat to another traveller. Reporting for check-in after the latest check-in time can result in your being denied transportation.


To top

Important information on our service "Flying without Ticket".

1. Information on ticketless flying / electronic tickets.

1.1. “Flying without Ticket“ is offered for all SunExpress routes that can be booked on the Internet. Should you prefer a paper ticket on a route allowing an e-ticket, we charge a flat-rate fee of €10 for issuing and mailing a ticket (or having it available for pick-up). Please contact our Service Center (tel. 01805 95 95 90 (0.12 € / min.)) in this case.

1.2. When making a reservation online via the SunExpress Internet pages, please print out your online reservation confirmation at the end of the booking process.

1.3. When your online reservation is completed, you receive an additional reservation confirmation from SunExpress, which will be sent to the e-mail address or fax number indicated in your customer data. This confirmation contains additional flight-related data such as free baggage allowance. Please make sure that you receive this e-mail or fax confirmation. Should this not be the case, please contact our Service Center on 01805 95 95 90  (0.12 € /min.).

2. What you need to know for check-in

2.1. Please have the following available at check in: the booking confirmation that you received by e-mail or fax, valid ID cards or passports for all passengers, including children and babies.

2.2. Please adhere to the visa and entry regulations of the country of destination.

2.3. For all outbound and return flights, a specific latest check-in time must be respected. If you have not reported at the check-in counter by the time indicated, SunExpress has the right to allocate your seat to another traveller.


To top

Ticket fares international flights

For your flights we have different flight rates.

FLEX Fare     - for more flexibility
SAVER Fare   - our special offer
PROMO Fare  - last minute campaign

For Cancellation/Changes:

INTERNATIONAL 

 

FLEX

SAVER

PROMO

Change

> 48 HOURS

permitted + price difference

30 € + price difference

not permitted

< 48 HOURS

30 € + price difference

not permitted 

not permitted 

Refund

> 48 HOURS

30 €

not permitted

not permitted  

< 48 HOURS

not permitted

not permitted 

not permitted 

Child discount 

25% of net

25% of net

not permitted 

Infant fare

15.99 €

15.99 €

15.99 €

Baggage allowance 

20 KG

20 KG

20 KG

Excess baggage fee 

8 € / KG

8 € / KG

8 € / KG

• Name change is not allowed on reservations.

• Purchased tickets are not allowed to be given to third parties.

• There is no refund for passengers who do not show up at the airport on time and can not fly for any reason

• Passenger replacements are not allowed.

• For any loss of ticket and issuance of new documents we will charge you a handling fee of € 50,-- for each ticket. Reservation of tickets and cancelling the reservation the same day will be charged with a handling fee of € 30,-- likewise.


Ticket fares for domestic flights

For Cancellation/Changes:

Domestic flights

SAVER

PROMO

RE-ISSUE

More than 12 hours

10 TL

NOT PERMITTED*

between 2-12 hours

30%

NOT PERMITTED*

less than 2 hours

NOT PERMITTED

NOT PERMITTED*

REFUND

More than 12 hours

20 TL

NOT PERMITTED

between 2-12 hours

30%

NOT PERMITTED

less than 2 hours

NOT PERMITTED

NOT PERMITTED

CHILD DISCOUNT

NOT PERMITTED

NOT PERMITTED

INFANT FARE

25 TL

25 TL

RESERVATION AND TICKETING

OPTION RULES

OPTION RULES

BAGGAGE ALLOWANCE

15 KG

15 KG

EXCESS BAGGAGE CHARGE

4 TL/KG

4 TL/KG

EXCESS BAGGAGE CHARGE

6 TL/KG

6 TL/KG

(ERZ-VAN-DIY-TZX-KSY-MQM)

• Name change is not allowed on reservations.

• Purchased tickets are not allowed to be given to third parties.

• There is no refund for passengers who do not show up at the airport on time and can not fly for any reason

• Passenger replacements are not allowed.


To top

Hours for check-in on the eve of departure

This allows SunExpress passengers to check-in their baggage and receive their boarding passes on the evening before their departure. You may take advantage of this free SunExpress Service at many German airports as well as in Basel and Zurich.

For security reasons it is necessary that all passengers be present in person; exceptions are made for families only. Please note that check-in on the evening before travel is unfortunately not possible for groups due to the rule of being present in person.

Sports equipment can only be checked-in in connection with this service if it has been registered 72 hours in advance. Animals can only be checked-in on the day of departure but need to be registered in advance as well. Please contact our travel center or download the registration form here.

SunExpress currently offers you check-in on the evening before departure at the following airports:

To top

Departure airport

Check-in the evening before

from... To

For departures the following day

until ... H

Area

Basel/Mulhouse

19.00-21.00 h

all departures on the following day

Hall 1 (F) counters 12 – 16,

Hall 4 (CH) counters 69-71

Berlin Schönefeld

18.00-21.00 h

12.00 h

Terminal A

counter will be indicated

Bremen

18.00-21.00 h

all departures on the following day

Terminal 1, counter 16

Dortmund

18.00-21.00 h

12.00 h

Terminal 1, counter 12

Dresden

18.00-21.00 h

12.00 h

Departure hall,

counters 08 - 10

Dusseldorf

18.00-21.00 h

all departures on the following day

Terminal C,

counters 240-247 

Erfurt

18.00-21.00 h

all departures on the following day

Terminal A, counters 3 - 4

Hamburg

18.00-21.00 h

12.00 h

Terminal 1, counter 5

Cologne/Bonn

18.00-21.00 h

12.00 h

Terminal D, counter will be indicated

Leipzig/Halle

18.00-21.00 h

18.00 h

Check-in central building

Lufthansa counter indicated

Munich

18.00-21.00 h

all departures on the following day

Terminal 1, Departure Hall C, counter 138

Nuremberg

18.00-21.00 h

all departures on the following day

Departure Hall 2, counters 60 -63

Paderborn 1)

18.00-20.00 h

all departures on the following day

Terminal A, counters 01 - 08

Paderborn 2)

18.00-20.00 h

all departures on the following day

Bielefeld/Sieker Kassel/Kultur Bahnhof

Stuttgart

18.00-20.00 h

12.00 h

Terminal 3, counter 307

Zürich

20.00-22.00 h

all departures on the following day

Terminal 3 (near railway station), counters 322-329

Route Network

SunExpress is your specialist for travelling from Europe to Turkey (scheduled and charter flights). More

Our Offers

Izmir
for € 69,99