Check In & eTickets

In your own interest, please note that in all cases you must be at the check-in counter 90 minutes before the departure time printed in your travel confirmation.

This latest check-in time serves to ensure the smooth handling of your flight. Should you fail to report for check-in by the deadline, SunExpress has the right to allocate your seat to another traveller. Reporting for check-in after the latest check-in time can result in your being denied transportation.

To top

1. Information on ticketless flying / electronic tickets.

1.1. “Flying without Ticket“ is offered for all SunExpress routes that can be booked on the Internet. Should you prefer a paper ticket on a route allowing an e-ticket, we charge a flat-rate fee of €10 for issuing and mailing a ticket (or having it available for pick-up). Please contact our Service Center (tel. 01805 95 95 90 (0.12 € / min.)) in this case.

1.2. When making a reservation online via the SunExpress Internet pages, please print out your online reservation confirmation at the end of the booking process.

1.3. When your online reservation is completed, you receive an additional reservation confirmation from SunExpress, which will be sent to the e-mail address or fax number indicated in your customer data. This confirmation contains additional flight-related data such as free baggage allowance. Please make sure that you receive this e-mail or fax confirmation. Should this not be the case, please contact our Service Center on 01805 95 95 90  (0.12 € /min.).

2. What you need to know for check-in

2.1. Please have the following available at check in: the booking confirmation that you received by e-mail or fax, valid ID cards or passports for all passengers, including children and babies.

2.2. Please adhere to the visa and entry regulations of the country of destination.

2.3. For all outbound and return flights, a specific latest check-in time must be respected. If you have not reported at the check-in counter by the time indicated, SunExpress has the right to allocate your seat to another traveller.

To top

Click here for our fare types

This service allows SunExpress passengers to check their baggage and receive their boarding passes on the evening before departure. You may take advantage of this SunExpress service only for 5 € at many German airports as well as in Basel and Zurich.Please find here a list of airports were Late Night Check-in is offered.

For security reasons it is necessary that all passengers be present in person; exceptions are made for families only. Please note that check-in on the evening before travel is unfortunately not possible for groups due to the rule of being present in person.

Sports equipment can only be checked-in in connection with this service if it has been registered 72 hours in advance. Animals can only be checked-in on the day of departure but need to be registered in advance as well. Please contact our travel center or download the registration form here.

To top