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On Board

Service an Board

INTERNATIONAL FLIGHTS

At SunExpress we pay special care and attention to what we offer our guests on board. For this reason we are pleased to offer you complimentary snacks  on all international flights*.  

 

On board children receive their own menu with a little “sweet” surprise inside.

 

SunExpress carries a wide range of hot and cold drinks as well as pot noodles and  appetizing  snacks  for  your enjoyment on board.  You can find details of these products on the pull-out page of the in-flight “SunShop” duty free magazine or in our in-flight menu “SunLight Café” in the seat pockets in front of you.

Please be aware that you are not permitted to open any spirits you have brought with you or purchased duty free on board until you have passed customs.

*Except Poland

All information given above is subject to change in certain circumstances and can vary depending on whether flights are charter or scheduled.

And for those who want to enjoy special tastes on board, please go to  SunServices to see our SunLight Bistro Deluxe selection of meals.

 


DOMESTIC FLIGHTS (WITHIN TURKEY)

Our in-flight “Sunlight Cafe” Menu, which you can find in your seat pocket,  has a wide selection of items on sale for your enjoyment, including freshly prepared sandwiches, in-house baked muffins, savoury snacks, pot noodles as well as soups, soft drinks, wine and beer.

Please klick here for the domestic menu.

SunExpress makes every effort not to include nuts in the meal boxes however this cannot be guaranteed as some products, such as chocolate, may contain traces of nuts. Please be aware that other passengers may bring their own peanut or nut products on board. Peanuts and other types of products containing nuts are sold in the duty free and buy on board snack assortment. We regret we are unable to offload products containing nuts from the cabin.


INFLIGHT ENTERTAINMENT

We offer passengers an extensive entertainment program on our flights. Video screens offer our passengers the opportunity to watch films or you can enjoy our extensive audio entertainment program, which includes different music genres to suit all tastes as well as children’s stories and songs to keep the little ones entertained. And from April 2011 for those German speakers who fancy brushing up their linguistic skills we will be introducing our brand new compact “Learn Turkish Course”. Our entertainment program is free of charge but if you have forgotten to bring your headsets with you, they are available from our cabin crew for €3 each.

 

LFC - Little Friends Club

Dear Little Friends,

I just wanted to tell you about the things I have done to make your journey with us more exciting.

When I travel I like talking to the nice lady or gentleman at the counter when I hand in my bag. So I asked for a special counter to be opened for my special little friends. Look out for the sign that says “families with young children” because here you will get a step stool that you can stand on to see what the grown-ups are doing.  The nice lady will also give you your own name badge and a little friends club passport*. Now I know I am a very handsome chappy, so I thought you’d like to take me on your travels. To do this all you have to do is collect a sunny sticker every time you fly and stick it in your passport. Ask an adult to make sure your reservation number (PNR) or flight number and date are clearly marked in the box underneath the sticker. Collect 6 stickers, and send the completed passport to :

 

LFC Sunny Sky Bear
SunExpress LFC passport centre,

c/o Antalya24,

Çağlayan Mah.,

2055 Sokak No.7 Barınaklar

Antalya 07230

Turkey

 

E-Mail: LFC@sunexpress.com

 

.......... and I will come and live with you and we can go travelling together.

You might also like to know that when you travel on international flights I have organised a little surprise for you to enjoy – don’t tell Mummy! 

I also made sure there is some entertainment for you on board as well. On most international flights there are songs and stories told in German and English which you can listen to with your headphones.  I love listening to them so don’t forget t bring your headsets.  If you do forget, don’t worry, the nice stewardess or steward will have some available**

There is even a children’s page in the SunTimes magazine which will keep you guessing for some time too.  

Make sure to collect your stickers!

Love

* Available on Turkish domestic routes, international flights departing AYT, SAW and ADB and selected international routes

**Available for €3 each


Duty Free sales

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SunShop Turkey

We offer a wide selection of duty free products on board such as fragrances, cosmetics, accessories, spirits and tobacco at very competitive prices. To view our in-flight duty free magazine SunShop.
NOTE: Alcohol and Tobacco products have been removed from the web site due to Turkish Law Nos. 4207 and 4733. Our cabin staff would be pleased to personally answer any questions you may have about our assortment of in-flight spirits and tobacco products when you fly with us.


SunShop Germany

SunShop available on non-stop flights from Germany to Adana, Ankara, Malatya, Kayseri, Gaziantep, Samsun, Elazığ and Trabzon please klick here.
NOTE: Alcohol and Tobacco products have been removed from the web site due to Turkish Law Nos. 4207 and 4733. Our cabin staff would be pleased to personally answer any questions you may have about our assortment of in-flight spirits and tobacco products when you fly with us


SunShop Turkey Special Offers

 

Take a look at our winter Special Offers available till October 2011.

Alcohol and Tobacco products have been removed from the web site due to Turkish Law Nos. 4207 and 4733.

We also strongly recommend you read the guidelines regarding EU security regulations for carry-on baggage and liquids, especially if you are a transit passenger.

Happy Shopping!   

EU security regulations for carry-on baggage 

Information for transfer or transit passengers 


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Use of portable electronic devices

 

During takeoff and landing, the use of any electronic device is strictly forbidden.

Devices that may be used without restriction:

  • Devices with micro or round-cell batteries
  • Devices powered by solar cells
  • Electronic watches (including those with time-signal receivers)
  • Hearing aids (also digital models)
  • Pagers (only receiving devices)
  • Pacemakers

Devices that may be used on the ground before takeoff and after the engines have been switched off:

  • Special mobile telephones for the aircraft’s crew
  • Passengers private mobile telephones in exceptional situations (e.g. delays) if the captain has expressly allowed their use

Devices that may only be used once cruising altitude has been reached:

  • Laptops with CD-ROM or DVD drives
  • Palmtops, organizers
  • Pocket calculators without printer
  • CD players, MiniDisk players and MP3 players
  • Playback devices for magnetic tapes (e.g. Walkman)
  • Computer games (e.g. Gameboy)
  • Video cameras and recorders (including digital models)
  • Digital cameras
  • Video displays (excluding tube devices)
  • Mobile GPS receivers
  • Electric shavers
  • Electronic toys (e.g. Furby)

 

 Devices whose use is allowed in flight once the Fasten Seat Belts sign has been turned off:

  • Laptops without printer (write mode of CD/DVD drives and devices to receive television and radio programs must be turned off)
  • Displays using LCD technology
  • Palmtops, organizers
  • Replaying devices for CDs/VCDs/DVDs/MP3 and audio cassettes (radio mode must be turned off)
  • Normal or digital photo and video cameras
  • Computer games or computer toys without radio transmission
  • Pocket calculators without printer
  • Electric shavers

 

 Devices whose use aboard an aircraft is forbidden at any time:

  • Mobil telephones
  • Walkie-talkies
  • Remote-controlled toys
  • Display devices with cathode ray tubes
  • Wireless computer accessories (e.g. mouse)
  • PC printers
  • CD-writing drives and MiniDisk recorders in record mode
  • Large, portable stereo systems
  • Pocket radios (medium wave/FM)
  • Television receivers
  • Telemetric equipment
  • Bluetooth devices

Devices whose use is forbidden at any time after cruising altitude has been reached:

  • Mobile telephones
  • Devices used to transmit radio waves (walkie-talkies, etc.)
  • Any type of printer or receiver (television/radio, portable stereo systems, GPS, etc.)
  • Wireless computer accessories (e.g. mouse, wireless network links, CD/DVD-writing drives and MiniDisk recorders in record mode
  • Devices supporting Bluetooth and infrared
  • GSM modems
  • Remote-controlled toys
  • Telemetric equipment (electronic devices to measure distances)
  • Any electronic device with flight mode 

 Devices for which an individual permit needs to be obtained:

  • Electronic devices for medical purposes
  • Any device not listed here


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