Contact us
We are happy to assist you regarding bookings, tickets, baggage or special services. You will find answers to frequently asked questions (FAQ) online here.
Call Center
If you have any questions regarding your ticket or rebooking, please contact our call center.
Germany Tel: 01805-95 95 90 (0,14 €/min.)* Fax: 01805-95 95 94 (0,14 €/min.)
Austria Tel: 08 820 898 797 (0,20 €/min.)
Switzerland Tel: 0900 444 797 (0,36 CHF/min.)
Turkey Tel: 01805-95 95 90 (0,14 €/Min.)
Sweden Tel: 08 50 63 95 42 (PSTNI)
Norway Tel: 800-11263 (free call)
Netherlands Tel: 0900 - 0401210 (0,30 €/Min.)
*from a German landline, mobile phone charges in Germany max. 0,42€/min.
Service Center
Travel Center
Our travel center is happy to help you with any requests regarding reservation, transportation of sport equipment or animals, family and special needs servic
- Please download here our registration form for special needs
- Please download here our registation form for seat reservation, family and unaccompanied minor (UM) service, sport equipment and transport of animals
Lost and Found
Please contact our lost and found department in case of lost or damaged luggage. We kindly ask you to inform us in writing if such incident has happend. Please refer to our terms and conditions for further information about warranty.
Group requests
Our group reservation is happy to assist you with any kind of group reservation starting as of 10 persons. Please click here to reach our group reservation form.
You may also contact us by email regarding ticketing.
Compliments and complaints
Your feedback is appreciated and we welcome any comments you may have about a recent travel experience with SunExpress. For all your comments and compliments, you may wish to use the following convenient email form.