Bookings even more flexible with SunFlex 15

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New: Your extra for a free rebooking within SunEco- available now for a limited time only

Book now: add SunFlex 15 until 31/08/2021 and benefit from a free rebooking option for your international flight.

Plan your next trip with SunExpress without getting stressed! For a limited time only, add SunFlex 15 to your booking and benefit from a free rebooking option with our basic fare SunEco – so that you can stay flexible for all kinds of unexpected situations.

Select SunFlex 15 during the booking process or simply add this extra to your existing booking.

The advantage of SunFlex 15

With the standard SunEco fare, you can only change your booking with an additional fee, which can be either 60 or 100 euros for international flights, depending on the date when you make the request.

Add the SunFlex 15 extra to your booking and change your booking once up to 15 days prior to departure free of charge. You only need to pay the fare difference between the original and the rebooked flight.

The conditions

1. Which routes is SunFlex 15 available for?
SunFlex 15 is bookable for all international routes offered in the SunEco fare.

2. Is SunFlex 15 bookable for all flight fares?
SunFlex 15 is only bookable as an extra for the SunEco fare. Our other two fares – SunClassic and SunPremium –already come with the SunFlex service.

3. How much does the SunFlex 15 extra cost?
You can book the SunFlex 15 extra for only 12.99 Euros per person for each route.

 4. For which bookings and travel periods is SunFlex 15 available for?
SunFlex 15 is only available for a limited time. Currently, it is bookable until August 31, 2021. Please note: You can book SunFlex 15 minimum 15 days before departure date and flight time.

The offer is valid for new as well as existing bookings1 with departures scheduled until 31 October 2021.

FAQs Booking SunFlex 15

How do I book SunFlex 15?

  • You can book SunFlex 15 at sunexpress.com,
  • via our customer service centre,
  •  at our ticket desks
  • or via your travel agency.

How to do it at sunexpress.com:

  • New bookings at sunexpress.com: Choose SunFlex 15 directly as part of the third booking step (‘Extras’).
  • Existing bookings: Add SunFlex 15 under My Bookings

 

What is the latest point in time to make a rebooking?

The SunFlex service includes a one-time change, free of charge up to 15 days before the scheduled departure date. (e.g. You want to rebook your flight, which is scheduled for 29.07. The latest point in time to rebook your flight would be the 14.7.)

How many times can a flight be rebooked?

SunFlex includes a one-time booking change without an additional fee.

What are the conditions for rebooking?

Changing a booking is possible for free (without change fees) once up to 15 days prior to the departure of the booked flight to another date.

The latest departure date for the changed flight is March 31, 2022. If the flight on the new date is more expensive than the original flight, the price difference will be charged.

Where can I rebook my flight?

You can change your booking wherever you can book your SunExpress flight:

Is it possible to cancel a booking with SunFlex 15?

SunFlex 15 does not include the cancellation of a booking free of charge. If you would like to cancel your booking, our standard terms and conditions of cancellation apply. If you cancel your booking, we will not be able to refund you the SunFlex 15 fee.

1It is valid for all existing bookings since 1st of January 2021