Current travel information: Coronavirus

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Updated on 24.11.2020 at 09:00 CET

Travel update: Coronavirus

Dear passengers,

We have the pleasure of finally sharing some good developments with you! Several countries in our flight network have started to lift their travel bans as they managed to put Covid-19 under control. We are above the clouds as we are back in action and will be able to fly you to your dream holiday destination and to your loved ones again.

As always, the safety and well-being of our passengers and staff is our top priority. Please click here to find out more about our new standards to ensure your wellbeing and safety during your journey with us.

However, there are still travel bans that are in place in some of our destination countries in order to contain the spread of Coronavirus. For more information on the current travel restrictions, please refer to the respective sections further down on this page.

Additionally, as Sunexpress, we kindly ask you to read and approve the Covid 19 Health Declaration Statement during the check-in process.

Important: Flights between Turkey and Europe

Travel to Turkey

The Turkish government has lifted all entry restrictions to Turkey for all nationalities. If you are concerned about your flight back home from Turkey, please be rest assured that all EU citizens will be able to fly back to their home as long as they comply with the requirements issued by the destination country.

Please note that all arriving passengers will go under a health check and they will be tested in case they show any signs of illness. Passengers who are tested positive will receive medical treatment in Turkey.

Travel to Europe

Currently, traveling from Turkey to Europe is possible for the passengers who meet the requirements indicated below. All other passengers will not be able to board our flights just yet – please carefully follow the latest updates about the lifting of the travel bans and partial lockdowns implemented in some European countries. Please be aware that you might be subjected to health controls (such as temperature measurement or PCR tests) and/or quarantine processes both at the departure and arrival destination airports depending on the decisions taken by the respective countries. We strongly advise you to check the quarantine procedures of the destination country prior to your departure.

Entry into Austria

  • Austria citizens
  • EEA/EU citizens
  • Swiss nationals
  • Family members of the above mentioned persons living in the same household
  • British passport holders and their family members
  • Foreigners holding a D Type Visa issued by Austria
  • Foreigners holding an Austrian residence permit
  • Passengers departing immediately
  • Passengers traveling on business
  • Passengers with a valid interest within their family circle. E.g. to visit family members in case of illness or own children in the context of custody obligations or the significant other

Entry into Belgium

  • Nationals of Andorra, Monaco, Montenegro, North Macedonia (Rep.), San Marino, Serbia, Switzerland, Vatican City (Holy See) and EEA Member States
  • Passengers with a British passport with nationality “British Citizen“, “British Overseas Territories Citizen“ issued by Gibraltar and British Passports with a Certificate of Entitlement to the Right of Abode issued by the United Kingdom
  • Passengers with a long-term residence permit or a long term „D“ visa issued by EEA Member States, Switzerland or the United Kingdom, returning via Belgium to their country of residence
  • Family members of nationals of EEA Member States and Switzerland
  • Family members of British nationals
  • Military personnel

Entry into Denmark

  • Nationals and residents of Denmark
  • Residents of EEA Member States and Switzerland
  • Residents of the Vasterbotten region in Sweden
  • Spouse, partner, parent or child of nationals of Denmark (They must travel together)
  • Passengers returning directly via Denmark to their country of residence

Entry into Finland

  • Nationals of Finland and their family members
  • Passengers with a residence permit issued by Finland
  • Nationals or residents of EAA members and Switzerland and their family members residing in Finland or returning via Finland to their country of residence
  • Passengers with a British passport and their family members residing in Finland or returning via Finland to their country of residence
  • Passengers studying in Finland, if arriving from another EU or Schengen Member State
  • Military personnel

Entry into France

  • Nationals of France, their spouses and children
  • Nationals of Andorra, Monaco, San Marino, Switzerland, Vatican City (Holy See) and an EEA Member State, their spouses and children
  • British nationals, their spouses and children;
  • Passengers with a residence permit issued by France
  • Passengers with a residence permit issued by Andorra, Monaco, San Marino, Switzerland, United Kingdom, Vatican City (Holy See) or an EEA Member State
  • Merchant seamen
  • Passengers traveling to study

Entry into Germany

  • German citizens and their close family members (minor children and their parents)
  • EU and Great Britain citizens if they do not hold a permanent residence in Turkey and their close family members (minor children and their parents)
  • Citizens of Australia, New Zealand, Thailand, Uruguay and Singapore who are not permanently living in Turkey and able to present a valid resident permit or visa if requested.
  • Foreigners holding a German residence permit
  • Third-country nationals with valid EU residence permit or D Type Visa and their close family members (minor children and their parents)
  • German visa holders whose visas were issued after March 17th, 2020
  • C Type Visa holders or holders of Turkish Service/Special Passports:
    • who wants to visit close family members (minor children and their parents). The proof of their relationship is requested.
    • who wants to visit other family members (adult children or their parents, grandparents, grandchildren and siblings). The proof of the relationship and the special urgent reason of the trip such as attending funerals/weddings, birth or death of a family member, serious illness of a family member will be asked by the German Immigration. The passenger also needs to present supporting documents (death/marriage/birth certificate, a written statement from the doctor about the necessity of visit in case of serious illness).
    • If they are traveling together with their partner. The partner should have an EU, Great Britain or Schengen citizenship. They need to be in a long term relationship and prove the special urgent reason of the trip such as attending funerals/weddings, birth or death of a family member, serious illness of a family member. The passenger needs to present the following documents to the German Immigration upon their arrival to Germany:
      • written statement for the above mentioned special urgent travel reason
      • written statement from both partners about their relationship containing their contact data – proof for their relationship (common address, photographs, mail or e-mails, etc.)
      • a written statement from the doctor about the necessity of visit in case of serious illness
    • If they are traveling to their partner. The partner should be an EU, Great Britain or Schengen citizen or a holder of a German residence permit. They need to be in a long-term relationship and prove that they have previously met in Germany or they are/have been registered under the same address abroad. The passenger needs to present the following documents to the German Immigration upon their arrival to Germany:
      • written invitation of the partner living in Germany containing copies of the passport or ID card (and residence permit) of this person
      • written statement from both partners about their relationship containing their contact data
      • proof that they met before in Germany or abroad (e.g. with flight tickets or border crossing stamps, etc.) or that they have shared the same address abroad
    • In case important business reasons if the trip is economically necessary, not possible to postpone and cannot be done from abroad. The company in Germany must confirm the importance of the trip by issuing a certificate. The decision about the necessity of the business trip and the entry allowance will be taken by German Immigration Service at the arrival airport. In case of any doubt, please ask for confirmation (ok to board) before the flight. Traveling to Germany for attending to the meetings is still not permitted.
    • In case of medical treatment if the medical treatment is necessary to avoid death or considerable long term health damage, can‘t be done in Turkey or already started in Germany. A written statement from the doctor about the necessity of the medical treatment is needed. In case of any doubt, please ask for confirmation (ok to board) of Immigration of the arrival airport before the flight.
  • Third-country nationals holding D Type Visa for family reunion in Germany
  • Third-country nationals holding D Type Visa for study purpose in Germany, if the university in Germany confirms (Certificate requested) that the passenger has to be present in Germany
  • Third-country nationals holding D Type Visa for work purpose in Germany, if the passenger is a skilled Blue Kart holder or working in the health sector, seaman, truck driver, seasonal worker in agriculture, press/media member or worker in the metal industry
  • Diplomats on the way to their Mission country
  • Passengers in transit holding confirmed onward ticket if there is no alternative route and entry permission of the destination country is guaranteed (Overnight stay in Germany is allowed with the limitation to one night)

Important:

As of November 9, 2020, the German government has decided to reimpose the travel warning for the all of Turkey.

In addition, due to the latest regulation issued by the German Federal States, effective November 8th 2020, all travelers from risk countries listed on the risk country list of the German Robert-Koch-Institute (including Turkey) will be subject to minimum of 5 days long self-quarantine.

After those five days, travelers can decide to take a PCR-test at their own cost. If the result is negative, they will not be subject to quarantine any further. If they decide not to take a PCR test, they will have to go under the quarantine for 10 days after their arrival in Germany.

All passengers traveling from Turkey to Germany will still be subject to a mandatory COVID-19 test within 48 hours prior to arrival.

Please click here to find out more about the PCR testing process and the PCR Test Centers located in Turkey.

Entry into Netherlands

  • Nationals of the Netherlands
  • Nationals of EAA Member States, Switzerland and Vatican City (Holy See) returning via Netherlands to their country of residence
  • British nationals returning via Netherlands to their country of residence
  • Passengers with a residence permit issued by the Netherlands
  • Passengers with a long-term residence permit issued by EAA countries
  • Family members of a national of an EEA Member State or Switzerland, with a residence permit issued by those countries
  • Passengers with a long-term „D“ visa issued by EAA countries and Switzerland
  • Healthcare, humanitarian and international organizations personnel
  • Military personnel

Entry into Norway

  • Nationals of EAA Member States, Switzerland and Vatican City (Holy See) and their family members
  • Passengers with a British passport if they reside, work or have property in Norway or they are transiting via Norway to return to their country of residence
  • Passengers with a visa issued by Norway after 15 March 2020
  • Visa exempt nationals who have been granted a residence permit, but have not yet received the residence card (a letter from UDI with the approval of the residence permit will document that the permit has been granted. This also goes for family members of EEA citizens who have been granted a residence card, but the card has not been issued yet.)
  • Passengers with a D-visa in their passport
  • Passengers with an ID card as diplomat or a Schengen residence card issued to diplomatic staff
  • Spouses/cohabitants and children of holders of Norwegian diplomatic passport
  • NATO staff with travel order
  • Seamen in transit to or from ships

Entry into Poland

  • Nationals and residents of Poland and their family members
  • Passengers under the constant care of nationals of Poland
  • Nationals of EEA Member States, Liechtenstein, Norway and Switzerland and their family members
  • British nationals and their family members
  • Nationals and residents of Australia, Canada, Georgia, Japan, Korea (Rep.), New Zealand, Thailand and Tunisia
  • Passengers with a residence permit issued by one of the EEA Member States, Liechtenstein, Norway, Switzerland or United Kingdom and their spouses and children, when they are returning via Poland to their country of residence
  • Passengers traveling as students in Poland

Entry into Sweden

  • Nationals of Sweden and their family members
  • Passengers with a residence permit issued by Sweden
  • Nationals of EEA Member States, Switzerland and Vatican City (Holy See), and their family members returning via Sweden to their country of residence
  • Passengers with a British passport and their family members, returning via Sweden to their country of residence
  • Passengers with a residence permit issued by EEA Member States, Switzerland or Vatican City (Holy See) returning via Sweden to their country of residence
  • Passengers with a national visa issued by Sweden
  • Passengers with a national visa issued by EEA Member States, Switzerland or Vatican City (Holy See). (The visa must be valid for more than 3 months)
  • Healthcare workers, researchers in health and medical care
  • Frontier workers
  • Seasonal workers in the agricultural, forestry and horticulture sectors
  • Personnel transporting goods and other staff in the transport sector
  • People who work in international organizations or are invited by such organizations and whose presence is necessary for the organizations activities, aid workers
  • Military personnel and civil defense staff
  • Passengers traveling as students
  • Merchant seamen
  • Passengers in transit
  • Highly skilled workers, if the job the foreigner is to perform cannot be postponed or performed remotely
  • Effective 5 August 2020, residents of Australia, Canada, Georgia, Japan, Morocco, New Zealand, Rwanda, South Korea, Thailand, Tunisia and Uruguay

Entry into Switzerland

  • Swiss citizens
  • EU/EFTA nationals and their family members (The proof of their relationship should be presented)
  • British nationals and their family members (The proof of their relationship should be presented)
  • Foreigners holding a valid work Permit “B” or residence Permit “C” or the written confirmation that one of the before mentioned permits will be issued upon arrival
  • Foreigners with VISA Type “D”
  • Passengers travelling with VISA Type “C if the Visa has been issued after 16 MAR 20 in a valid exceptional case.

Travel information for domestic flights within Turkey

Within the scope of preventing the further spread of Covid-19, the Turkish Republic Interior Ministry has decided to implement the following measures as of November 20, 2020:

  1. A partial lock-down on the weekends between 8 pm and 10 am across Turkey will be imposed. Passengers who carry their tickets/e-tickets with them will be exempted from this decision and they will be able to reach their departure airport without any restrictions. We kindly ask all passengers to carry their tickets/e-tickets with them at all times in case they need to present it to the authorities on their way to the airport.
  2. All citizens who are aged under 20 as well as those who are aged over 65 will need to self-isolate between 4 pm and 10 am on both weekdays and weekends. Passengers who carry their tickets/e-tickets with them will be exempted from this decision and they will be able to reach their departure airport without any restriction. We kindly ask all passengers to carry their tickets/e-tickets with them at all times in case they need to present it to the authorities on their way to the airport.

In accordance with the regulations published by the Turkish Ministry of Interior regarding the travel restrictions within Turkey;

  • Passengers aged 65 and above are allowed to travel only if they receive a Travel Permit Document.
  • Passengers under the age of 18 are allowed to travel only if they are accompanied by a parent or a guardian who is under the age of 65 without the requirement of a Travel Permit Document.

Important: As per the latest regulations published by the Turkish Ministry of Interior on July 1, 2020 about the travel in transit on the international flights, passengers aged 65 and above are permitted to travel without a Travel Permit Document if they are in transit in the country to their international destination or if they are traveling from abroad to a destination city in Turkey withholding an onward ticket for a domestic flight within Turkey.

HES Code requirement for domestic flights

As part of the measures taken to fight against the Coronavirus (COVID-19) pandemic, a HES Code, which can be obtained from the channels of the Turkish Ministry of Health, will be required for travelling within Turkey.

In this regard, all Turkish passengers traveling on one of our domestic flights within Turkey are required to obtain a HES code from the HES mobile application or via SMS as of May 28, 2020. Please click here for further information and protection of your personal data related to the HES code application.

Travel advices and entry requirements for individual countries

Germany

For flights to Germany, you will be asked to make a digital entry registration at www.einreiseanmeldung.de from November 8, 2020. Please note that you must carry the relevant proof of your registration with you when you enter the country and present it to both us as the airline and the local authorities on request.

If it is not possible for you to complete a digital entry registration due to a lack of technical equipment or due to a technical malfunction, you are obliged to fill out a printed replacement registration form and hand it over to the airline or the authorities.

Please note that you must indicate your address of residence in Germany on the form, even if it is not your permanent residence. If you have difficulties in filling out the form, our flight attendants will be happy to help you.

Due to the latest regulation issued by the Turkish government and effective at 23.59 hrs. on Saturday, August 15, 2020, all passengers returning from Turkey to Germany must be tested for COVID-19 within 48 hours before arrival and the negative test result must be presented to our staff at the departure airport.

Accordingly:

  • This applies to all flights departing from Turkey and arriving in Germany.
  • The COVID-19 testing is not mandatory infants (0-2 years old) and passengers who are in transit from an international flight and traveling to Germany as their final destination.
  • Please note that in case of a positive test result, passengers will not be accepted to our flights. Respective passengers will be subject to 14 days of quarantine. Where the quarantine can take place will be decided depending on the symptoms that are identified at the hospital. In order to be covered in case of a positive test result, we recommend that you take out a “COVID-19 Tourist Protection and Support Insurance for Turkey”. Here you will find an offer from one of our insurance partners. After another test with a negative result, you may travel back to Germany.

Please click here to find out more about the PCR testing process and the PCR Test Centers located in Turkey.

As of November 9, 2020, the German government has decided to reimpose the travel warning for the all of Turkey.

In addition, due to the latest regulation issued by the German Federal States, effective November 8th 2020, all travelers from risk countries listed on the risk country list of the German Robert-Koch-Institute (including Turkey) will be subject to minimum of 5 days long self-quarantine.

After those five days, travelers can decide to take a PCR-test at their own cost. If the result is negative, they will not be subject to quarantine any further. If they decide not to take a PCR test, they will have to go under the quarantine for 10 days after their arrival in Germany.

All passengers traveling from Turkey to Germany will still be subject to a mandatory COVID-19 test within 48 hours prior to arrival.

Austria

You will be asked to fill out the Passenger Locator Form for all flights to Austria airports. To speed up the duration you spend at the airport, we advise you to download and print those forms and fill them out upon your arrival to the airport. You will get further instructions for that upon handover of the forms.

Passengers are subject to self-quarantine for 14 days. If a passenger presents a medical certificate with a negative Coronavirus (COVID-19) test result issued at most 72 hours before arrival, the quarantine procedure will not be applied.

Belgium

All passengers traveling to Belgium will be asked to fill out the Public Health Passenger Locator Form online before departure. If you don’t have a mobile phone number, you should download and print the form and fill it out prior to your arrival to the airport. You will get further instructions for that upon handover of the forms.

Passengers are subject to self-quarantine for 14 days

Denmark

If you are a partner, parent etc. of a person who is holding a residence permit in Denmark, you should present a negative COVID-19 test result carried out no more than 72 hours before entry. Please download and print the Certificate for a negative COVID-19 test and fill it out prior to your arrival to the airport if you have taken a negative COVID-19 test.

If you are not able to take a PCR test carried out within this period, you must download and print the Declaration of missing medical certificate and fill it out prior to your arrival to the airport.

We strongly advise you to check the government website for more details.

France

All passengers traveling to France from a third country should fill out the International Travel Certificate. To speed up the duration you spend at the airport, we advise you to download and print those documents and fill them out upon your arrival to the airport. Please click on the links below to view the English and French language certificates.

International Travel Certificate (available in English)
International Travel Certificate (available in French)

All passengers traveling to Lyon (LYS) Airport should fill out the Public Health Locator Form which is available both in English or French languages. To speed up the duration you spend at the airport, we advise you to download and print those documents and fill them out upon your arrival to the airport.

Passengers arriving in France are subject to quarantine. As of November 11, 2020, all passengers aged 11 and above traveling from Turkey to France must present a negative PCR test result issued a maximum of 72 hours prior to departure. Only the passengers who present a permit issued by the French Embassy or French General Consulates will be accepted on board and they will be systematically invited to take the compulsory test or undergo medical examination upon arrival.

Norway

Passengers are subject to quarantine for 10 days. Airline crew and passengers must fill out the public health information form and hand it over to the local airport authority upon arrival.

Poland

All passengers traveling to Poland will be asked to fill out the Public Health Passenger Locator Form before departure. To speed up the duration you spend at the airport, we advise you to download and print those forms and fill them out upon your arrival to the airport. You will get further instructions for that upon handover of the forms.

Public Health Passenger Locator Form (available in English)

Public Health Passenger Locator Form (available in Polish)

Passengers are subject to self-quarantine for 14 days.

Switzerland

All passengers traveling to Switzerland will be asked to fill out the Contact Tracing Card issued by the Swiss Confederation before the arrival at the destination airport. You will get further instructions from our crews for that upon handover of the forms.

Before filling out the form, we kindly ask you to read the announcement regarding the protection of personal data from here.

The Netherlands

Within the scope of measures taken by the Dutch Government to contain the spread of Coronavirus, we would like to draw your attention to the official documents below. Additionally, on all of our international flights to the Netherlands, you will be asked to fill out two copies of the Health Screening Form at the departure airport. One copy should be handed in before leaving the departure airport while the other copy is to be carried with you at all times until you exit the destination airport.

You can click on the links provided below in order to view the documents:

Instruction for operators
Stop the spread of Coronavirus
Measures to combat Coronavirus
Information for passengers

Passengers departing from high risk Coronavirus (COVID-19) countries are subject to self-quarantine for 14 days.

The United Kingdom

For our passengers who are flying to the United Kingdom, you will be asked to fill out the mandatory Passenger Locator Form online.

Please also familiarize yourself with the travel advice administered by the UK government and entry procedures into the UK. We kindly ask you to check the latest public health advice from the publications of respective international health authorities.

As of October 3, 2020, all passengers traveling from Turkey to the UK will be required to self-quarantine for 14 days upon their arrival in the UK.