Entry regulations

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Before starting your journey, we strongly advise you to review all the travel restrictions issued by the countries in our flight network. We have summarized all regulations and entry requirements that are currently in place for you below:

Turkey

Passengers granted entry permission:

  • Passengers of all nationalities

Entry requirements

Online Travel Entry Form:
Starting from March 15, 2021, all passengers at the age of 6 and above are required to fill out the Traveler Entry Form at register.health.gov.tr within the last 72 hours before their departure for Turkey. After the passenger has filled out the form, a HES code will be assigned to the respective passenger. In this way, passengers will be able to use their HES code throughout their journey and during their stay in Turkey.

 Passengers will be asked to print out the correctly completed form or download it to their mobile devices and present to our staff during check-in.

If you cannot present the completed form, we are not allowed to accept you on board our flights.

Negative Test Result or Vaccine/Immunity Certificate:
As per the latest regulation issued by the Turkish government, as of June 1, 2021, our passengers who will travel to Turkey from the countries in our flight network (except for the United Kingdom) are required to present one of the following documents:

    • A Negative PCR test result taken within the last 72 hours before arrival
    • A negative rapid antigen test result taken within the last 48 hours before arrival
    • A proof of vaccination at least 14 days before the date of travel
    • A documentation of recovery from the Covid-19 infection in the last 6 months

Passengers arriving from the respective countries might be subject to a PCR test performed by the Turkish Ministry of Health upon arrival. Passengers with a positive test result will have to go under quarantine for 14 days at a place of their choice. Quarantine can end if the PCR test result taken at the end of the 10th day of the quarantine is negative.

Passengers presenting a vaccine or immunity certificate will be exempt from the quarantine procedure.

Passengers who have been to Afghanistan, Bangladesh, Brazil, South Africa, India, Nepal, Pakistan, Sri Lanka in the last 14 days are required to submit a negative PCR test result conducted within the last 72 hours before arrival. Respective passengers will go under quarantine for 14 days in places to be determined by the Governorships, and a PCR test will be performed at the end of the 14th day of the quarantine. If the PCR test result is negative, the quarantine measure will be terminated.

Passengers arriving from the United Kingdom are required to present a negative PCR test result conducted within the last 72 hours before arrival. An antigen test result or a vaccine/immunity certificate is insufficient.

All transfer/transit passengers are exempt from presenting test result or vaccine/immunity certificate requirements.

 

We would like to inform you that passengers who do not fulfill the requirements mentioned above will not be accepted on board our flights.

Go to our PCR test centers at some of our European destinations

Domestic travel within Turkey

You can click below to find out the latest domestic air travel regulations within Turkey issued by the Turkish government, including the HES Code application.
Domestic travel within Turkey         HES code application    


 

Germany

Passengers granted entry permission

  • German citizens and their close family members (minor children and their parents)
  • All EU and Schengen citizens and their close family members (minor children and their parents)
  • Citizens of Australia, New Zealand, Thailand, Singapore, Japan and South Korea who are not permanently living in Turkey and able to present a valid resident permit or visa if requested.
  • Foreigners holding a German residence permit
  • Third-country nationals with valid EU residence permit or D Type Visa and their close family members (minor children and their parents)
  • German visa holders whose visas were issued after March 17th, 2020
  • C Type Visa holders or holders of Turkish Service/Special Passports:
    • who wants to visit close family members (minor children and their parents). The proof of their relationship is requested.
    • who wants to visit other family members (adult children or their parents, grandparents, grandchildren and siblings). The proof of the relationship and the special urgent reason of the trip such as attending funerals/weddings, birth or death of a family member, serious illness of a family member will be asked by the German Immigration. The passenger also needs to present supporting documents (death/marriage/birth certificate, a written statement from the doctor about the necessity of visit in case of serious illness).
    • If they are traveling together with their partner. The partner should have an EU, Great Britain or Schengen citizenship. They need to be in a long term relationship and prove the special urgent reason of the trip such as attending funerals/weddings, birth or death of a family member, serious illness of a family member. The passenger needs to present the following documents to the German Immigration upon their arrival to Germany:
      • written statement for the above mentioned special urgent travel reason
      • written statement from both partners about their relationship containing their contact data – proof for their relationship (common address, photographs, mail or e-mails, etc.)
      • a written statement from the doctor about the necessity of visit in case of serious illness
    • If they are traveling to their partner. The partner should be an EU, Great Britain or Schengen citizen or a holder of a German residence permit. They need to be in a long-term relationship and prove that they have previously met in Germany or they are/have been registered under the same address abroad. The passenger needs to present the following documents to the German Immigration upon their arrival to Germany:
      • written invitation of the partner living in Germany containing copies of the passport or ID card (and residence permit) of this person
      • written statement from both partners about their relationship containing their contact data
      • proof that they met before in Germany or abroad (e.g. with flight tickets or border crossing stamps, etc.) or that they have shared the same address abroad
    • In case important business reasons if the trip is economically necessary, not possible to postpone and cannot be done from abroad. The company in Germany must confirm the importance of the trip by issuing a certificate. The decision about the necessity of the business trip and the entry allowance will be taken by German Immigration Service at the arrival airport. In case of any doubt, please ask for confirmation (ok to board) before the flight. Traveling to Germany for attending to the meetings is still not permitted.
    • In case of medical treatment if the medical treatment is necessary to avoid death or considerable long term health damage, can‘t be done in Turkey or already started in Germany. A written statement from the doctor about the necessity of the medical treatment is needed. In case of any doubt, please ask for confirmation (ok to board) of Immigration of the arrival airport before the flight.
  • Third-country nationals holding D Type Visa for family reunion in Germany
  • Third-country nationals holding D Type Visa for study purpose in Germany, if the university in Germany confirms (Certificate requested) that the passenger has to be present in Germany
  • Third-country nationals holding D Type Visa for work purpose in Germany, if the passenger is a skilled Blue Card holder or working in the health sector, seaman, truck driver, seasonal worker in agriculture, press/media member or worker in the metal industry
  • Diplomats
  • Passengers in transit holding confirmed onward ticket if there is no alternative route and entry permission of the destination country is guaranteed (Overnight stay in Germany is allowed with the limitation to one night)

Entry requirements

Digital Entry Registration:
For flights to Germany, you will be asked to make a digital entry registration at www.einreiseanmeldung.de  from November 8, 2020. Please note that you must carry the relevant proof of your registration with you when you enter the country and present it to both us as the airline and the local authorities on request.

If it is not possible for you to complete a digital entry registration due to a lack of technical equipment or due to a technical malfunction, you are obliged to fill out a printed replacement registration form and hand it over to the airline or the authorities.

Please note that you must indicate your address of residence in Germany on the form, even if it is not your permanent residence.  If you have difficulties in filling out the form, our flight attendants will be happy to help you.

Negative Test Result or Vaccine/Immunity Certificate:

All passengers aged 6 and above who are traveling from Turkey to Germany are required to present at least one of the following documents before their flight:

  • A negative antigen test result carried out within the last 48 hours before arrival in Germany, (Passengers who are in transit from an international flight and traveling through Germany to their final destination are exempt from the test requirement.)
  • A negative PCR, RT-LAMP or TMA test result carried out within the last 72 hours before arrival in Germany, (Passengers who are in transit from an international flight and traveling through Germany to their final destination are exempt from the test requirement.)

Unless the passenger has been in a country with a virus variant within the last 10 days;

  • A vaccine certificate proving that either the passenger has got completely vaccinated with one of the vaccines listed on pei.de/impfstoffe/Covid-19 no less than 14 days before departure or she/he is a recovered person who has received one vaccine dose.
  • If the passenger has been recovered from Covid-19, a positive Covid-19 test result issued no less than 28 days ago and no more than 6 months ago.

Important: Please note that in case of a positive test result, passengers will not be accepted to our flights. Respective passengers will be subject to 14 days of quarantine. Where the quarantine can take place will be decided depending on the symptoms that are identified at the hospital. In order to be covered in case of a positive test result, we recommend that you take out a “COVID-19 Tourist Protection and Support Insurance for Turkey”. Here you will find an offer from one of our insurance partners. After another test with a negative result, you may travel back to Germany.             PCR testing process & PCR Test Centers located in Turkey   

Travel Warning:
As of November 9, 2020, the German government has decided to reimpose the travel warning for the all of Turkey.
In addition, due to the latest regulation issued by the German Federal States, effective November 8th 2020, all travelers from risk countries listed on the risk country list of the German Robert-Koch-Institute (including Turkey) will be subject to minimum of 5 days long self-quarantine. After those five days, travelers can decide to take a PCR, RT-LAMP or TMA test at their own cost. If the result is negative, they will not be subject to quarantine any further. If they decide not to take a PCR test, they will have to go under the quarantine for 10 days after their arrival in Germany.

Exemption from quarantine
As of June 6, 2021, all passengers traveling from Turkey to Germany will be exempt from going into quarantine upon their arrival in Germany. More information can be found here.


 

Austria

Passengers granted entry permission

  • Austria citizens
  • EEA/EU citizens
  • Swiss nationals
  • Family members of the above mentioned persons living in the same household
  • British passport holders and their family members
  • Foreigners holding a D Type Visa issued by Austria
  • Foreigners holding an Austrian residence permit and their family members
  • Passengers departing immediately
  • Passengers traveling on business
  • Passengers with a valid interest within their family circle. E.g. to visit family members in case of illness or own children in the context of custody obligations or the significant other.
  • Passengers visiting their life partner
  • Students

Entry requirements

Pre-Travel Clearance:
Starting from January 15, 2021, all passengers traveling to Austria are required to present a completed online Pre-Travel Clearance to our staff at the check-in desk to continue with their check-in process.

If you fail to submit your registration online, we advise you to download and print the registration form and fill it out prior to your arrival at the departure airport.

Negative Test Result or Vaccine/Immunity Certificate:

As of May 19, 2021, all passengers traveling to Austria are required to present one of the following documents before their departure:

  • A negative PCR test result not older than 72 hours prior to entry
  • A negative antigen test result not older than 48 hours prior to entry.
  • A vaccine certificate: The recognized vaccines are BioNtech/Pfizer, AstraZeneca, Johnson & Johnson, Moderna, Sinovac and Sinopharm. Passengers are considered as „vaccinated“ starting from the 22nd day after they receive their first dose, lasting for 3 months. After the second dose, the validity of the vaccine extends for another 6 months.
  • A proof of past infection: You can enter Austria for 6 months after a SARS-CoV-2 infection. Proof of antibodies is valid for 3 months from the test date.

Quarantine Procedure:
Passengers are subject to the quarantine for 10 days upon arrival. However, respective passengers will be able to end their quarantine period with a negative PCR / TMA / LAMP or Antigen test result which is carried out at the end of the fifth day upon arrival.

FFP2 Mask Obligation on Board:
In accordance with the latest regulation issued by the Austrian Ministry of Health on January 22, 2021, all passengers traveling to Austria are required to wear FFP2 masks without a valve (equivalent masks or masks that corresponds to a higher standard are allowed) on board flights departing for Austria and at the airports in Austria. Children younger than 6 years old and passengers who are not able to wear a face mask due to health reasons are exempted from this requirement. Expectant mothers and children between the ages of 6 and 14 are allowed to wear other types of medical masks.

More Coronavirus-related information can be found here.  


 

Switzerland

Passengers granted entry permission:

  • Swiss citizens
  • EU/EFTA nationals and their family members (The proof of their relationship should be presented)
  • British nationals and their family members (The proof of their relationship should be presented)
  • Foreigners holding a valid work Permit “B” or residence Permit “C” or the written confirmation that one of the before mentioned permits will be issued upon arrival
  • Foreigners with VISA Type “D”
  • Passengers travelling with VISA Type “C if the Visa has been issued after 16 MAR 20 in a valid exceptional case.

Entry requirements:

Contact Tracing Form:
All passengers traveling to Switzerland will be asked to fill out the Online Contact Tracing Form before their arrival.
Before filling out the form, we kindly ask you to read the announcement regarding the protection of personal data from here.

Negative Test Result or Vaccine/Immunity Certificate:

All Passengers traveling to Switzerland are required to present one of the following documents before their departure:

  • A negative PCR test result conducted within the last 72 hours prior to departure
  • A negative antigen test result conducted within the last 24 hours prior to departure
  • A proof of vaccination against Covid-19 showing that the last dose has been received before arrival: The vaccination should meet the necessary requirements.
  • A proof of past infection: The medical certificate must prove that the passenger was infected with Covid-19 in the past six months prior to entering Switzerland and she/he has recovered. The exemption starts on the 11th day after the first positive test result has been received.

Children under the age 16 are exempt from fulfilling these requirements.

Swiss nationals and residents who fail to meet one of the above-mentioned requirements at the Swiss border need to sign a declaration confirming lack of possibility.

Quarantine Procedure:
Passengers who are fully vaccinated against Covid-19 and those who are recovered from the Covid-19 infection are exempt from going under quarantine for 10 days upon arrival.

Quarantine Procedure:
As of April 19, all passengers traveling from Turkey to Switzerland are subject to quarantine for a period of 10 days.

Please click here to find out more about the rules for entering Switzerland.