Entry regulations

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Before starting your journey, we strongly advise you to review all the travel restrictions issued by the countries in our flight network. We have summarized all regulations and entry requirements that are currently in place for you below:

Turkey

Passengers granted entry permission:

  • Passengers of all nationalities

Entry requirements

Online Travel Entry Form:
Starting from March 15, 2021, all passengers at the age of 6 and above are required to fill out the Traveler Entry Form at register.health.gov.tr within the last 72 hours before their departure for Turkey. After the passenger has filled out the form, a HES code will be assigned to the respective passenger. In this way, passengers will be able to use their HES code throughout their journey and during their stay in Turkey.

 Passengers will be asked to print out the correctly completed form or download it to their mobile devices and present to our staff during check-in.

If you cannot present the completed form, we are not allowed to accept you on board our flights.

Negative Test Result or Vaccine/Immunity Certificate:
As per the latest regulation issued by the Turkish government, all passengers above the age of 6 who will travel to Turkey from the countries in our flight network (except for the United Kingdom) are required to present one of the following documents:

    • A Negative PCR test result taken within the last 72 hours before arrival
    • A negative rapid antigen test result taken within the last 48 hours before arrival
    • A proof of vaccination at least 14 days before the date of travel
    • A vaccination certificate issued at least 14 days before the date of travel: At least two vaccine doses required except for Johnson & Johnson.
    • A documentation of recovery from the Covid-19 infection in the last 6 months: The positive test result should be older than 28 days.

Passengers arriving from the respective countries might be subject to a PCR test performed by the Turkish Ministry of Health upon arrival. Passengers with a positive test result will have to go under quarantine for 14 days at a place of their choice. Quarantine can end if the PCR test result taken at the end of the 10th day of the quarantine is negative.

Passengers presenting a vaccine or immunity certificate will be exempt from the quarantine procedure.

Passengers above the age of 6 who have been to Bangladesh, Brazil, South Africa, India, Nepal and Sri Lanka within the last 14 days are required to submit a negative PCR test result conducted within the last 72 hours before arrival. Respective passengers will go under quarantine for 14 days in places to be determined by the Governorships, and a PCR test will be performed at the end of the 14th day of the quarantine. If the PCR test result is negative, the quarantine measure will be terminated. The expenses for accommodation and transportation from the airport will be borne by passengers. The hotel fee should be paid before arrival to Turkey. Please click here to view the list of the quarantine hotels determined by the Governorships.

Passengers above the age of 6 who have been to Afghanistan or Pakistan within the last 14 days are required to submit a negative PCR test result conducted within the last 72 hours before arrival. Respective passengers will go under quarantine for 10 days in places to be determined by the Governorships, and a PCR test will be performed at the end of the 7th day of the quarantine. If the PCR test result is negative, the quarantine measure will be terminated. The expenses for accommodation and transportation from the airport will be borne by passengers. The hotel fee should be paid before arrival to Turkey. Please click here to view the list of the quarantine hotels determined by the Governorships.

  • Afghanistan or Pakistan citizens who have residence or work permit in Turkey will be exempt from going into hotel quarantine only if they submit a valid residency or work permit. They will be subject to quarantine at their residence. Passengers whose first entry point is one of the provinces other than Istanbul or Ankara will be allowed to continue traveling to their residence only by a private vehicle. They will not be boarded on domestic flights or transported via any other public transportation vehicles.
  • Turkish citizens arriving from Afghanistan or Pakistan will be exempt from going into hotel quarantine and will be permitted to stay in quarantine at their residence. Passengers whose first entry point is one of the provinces other than Istanbul or Ankara will be allowed to continue traveling to their residence only by a private vehicle. They will not be boarded on domestic flights or transported via any other public transportation vehicles.

Passengers above the age of 6 who arrive from the United Kingdom are required to present a negative PCR test result conducted within the last 72 hours before arrival. An antigen test result or a vaccine/immunity certificate is insufficient.

All transfer/transit passengers are exempt from presenting test result or vaccine/immunity certificate requirements.

We would like to inform you that passengers who do not fulfill the requirements mentioned above will not be accepted on board our flights.
Go to our PCR test centers at some of our European destinations

Domestic travel within Turkey

You can click below to find out the latest domestic air travel regulations within Turkey issued by the Turkish government, including the HES Code application.
Domestic travel within Turkey         HES code application    


 

Germany

Passengers granted entry permission

  • German citizens and their close family members (minor children and their parents)
  • All EU and Schengen citizens and their close family members (minor children and their parents)
  • British nationals holding a Withdrawal Agreement residence document issued by an EU country or a Schengen state
  • Fully vaccinated non-EU citizens: Passengers are required to receive the last vaccination dose that is necessary for full vaccination at least 14 days before departure. To find out the approved vaccine types, please click here.
  • Passengers under the age of 12 who haven’t yet been vaccinated are permitted to enter the country without a proof of testing if they are accompanied by at least one of their parents who have been fully vaccinated.
  • The EU Digital COVID Certificate or comparable proof of vaccination in German, English, French, Italian or Spanish must be presented upon entry.  This certificate must include the following information:
  • The personal data of the vaccinated person (at least first and last name and date of birth)
  • The date/s of vaccination and number of vaccination doses
  • The name of the vaccine
  • The name of the disease against which the person was vaccinated
  • The name and address of the person or institution responsible for vaccinating the person
  • Citizens of Algeria, Andorra, Australia, Hong Kong, Israel, Lebanon, Macao/China, Macedonia, Monaco, New Zealand, Japan, San Marino, Serbia, Singapore, South Korea, Taiwan/China, Thailand, the USA, and Vatican City if they have spent the past 6 months their country of residency.
  • Holders of official letter issued for a mission in Germany confirming urgent travel needs
  • Third-country nationals with valid EU residence permit or D Type Visa and their close family members (minor children and their parents)
  • C Type Visa holders or holders of Turkish Service/Special Passports:
    • who wants to visit close family members (minor children and their parents). The proof of their relationship is requested.
    • who wants to visit other family members (adult children or their parents, grandparents, grandchildren and siblings). The proof of the relationship and the special urgent reason of the trip such as attending funerals/weddings, birth or death of a family member, serious illness of a family member will be asked by the German Immigration. The passenger also needs to present supporting documents (death/marriage/birth certificate, a written statement from the doctor about the necessity of visit in case of serious illness).
    • If they are traveling together with their partner. The partner should have an EU, Great Britain or Schengen citizenship. They need to be in a long term relationship and prove the special urgent reason of the trip such as attending funerals/weddings, birth or death of a family member, serious illness of a family member. The passenger needs to present the following documents to the German Immigration upon their arrival to Germany:
      • written statement for the above mentioned special urgent travel reason
      • written statement from both partners about their relationship containing their contact data – proof for their relationship (common address, photographs, mail or e-mails, etc.)
      • a written statement from the doctor about the necessity of visit in case of serious illness
    • If they are traveling to their partner. The partner should be an EU, Great Britain or Schengen citizen or a holder of a German residence permit. They need to be in a long-term relationship and prove that they have previously met in Germany or they are/have been registered under the same address abroad. The passenger needs to present the following documents to the German Immigration upon their arrival to Germany:
      • written invitation of the partner living in Germany containing copies of the passport or ID card (and residence permit) of this person
      • written statement from both partners about their relationship containing their contact data
      • proof that they met before in Germany or abroad (e.g. with flight tickets or border crossing stamps, etc.) or that they have shared the same address abroad
    • In case important business reasons if the trip is economically necessary, not possible to postpone and cannot be done from abroad. The company in Germany must confirm the importance of the trip by issuing a certificate. The decision about the necessity of the business trip and the entry allowance will be taken by German Immigration Service at the arrival airport. In case of any doubt, please ask for confirmation (ok to board) before the flight. Traveling to Germany for attending to the meetings is still not permitted.
    • In case of medical treatment if the medical treatment is necessary to avoid death or considerable long term health damage, can‘t be done in Turkey or already started in Germany. A written statement from the doctor about the necessity of the medical treatment is needed. In case of any doubt, please ask for confirmation (ok to board) of Immigration of the arrival airport before the flight.
  • Diplomats and their core family members
  • Students
  • Professional or amateur athletes
  • Sports officials and referees
  • Passengers in transit holding a confirmed onward flight ticket, proof that entry into the final destination country is permitted and a printout of the entry regulations of the final destination country 

Entry requirements

Digital Entry Registration:

For flights to Germany, you will be asked to make a digital entry registration at www.einreiseanmeldung.de as of August 17, 2021. Please note that you must carry the relevant proof of your registration with you when you enter the country and present it to both us as the airline and the local authorities on request.

If it is not possible for you to complete a digital entry registration due to a lack of technical equipment or due to a technical malfunction, you are obliged to fill out a printed replacement registration form and hand it over to the airline or the authorities.

Please note that you must indicate your address of residence in Germany on the form, even if it is not your permanent residence.  If you have difficulties in filling out the form, our flight attendants will be happy to help you.

Negative Test Result or Vaccine/Immunity Certificate:

All passengers aged 12 and above who are traveling from Turkey to Germany are required to present at least one of the following documents before their flight:

  • A negative antigen test result carried out within the last 48 hours before arrival in Germany, (Passengers who are in transit from an international flight and traveling through Germany to their final destination are exempt from the test requirement.)
  • A negative PCR, RT-LAMP or TMA test result carried out within the last 72 hours before arrival in Germany, (Passengers who are in transit from an international flight and traveling through Germany to their final destination are exempt from the test requirement.)

If the passenger hasn’t been in a country with a virus variant within the last 10 days, the following documents are accepted as well.

  • A vaccine certificate proving that either the passenger has got completely vaccinated with one of the vaccines listed on pei.de/impfstoffe/Covid-19 no less than 14 days before departure or she/he is a recovered person who has received one vaccine dose.
  • If the passenger has recovered from Covid-19, a positive Covid-19 test result issued no less than 28 days ago and no more than 6 months ago.

Important: 

Touristic travels from Turkey are not allowed for passengers who haven’t yet been fully vaccinated.

Please note that in case of a positive test result, passengers will not be accepted to our flights. Respective passengers will be subject to 14 days of quarantine. Where the quarantine can take place will be decided depending on the symptoms that are identified at the hospital. In order to be covered in case of a positive test result, we recommend that you take out a “COVID-19 Tourist Protection and Support Insurance for Turkey”. Here you will find an offer from one of our insurance partners. After another test with a negative result, you may travel back to Germany.             PCR testing process & PCR Test Centers located in Turkey   

Mandatory quarantine exemption

As of August 17, 2021, all passengers who have been fully vaccinated or recovered from Covid-19 will be exempt from going into quarantine upon their arrival in Germany.

Passengers who haven’t been vaccinated or who have recovered from Covid-19 will have to go into mandatory quarantine upon entry into Germany. If they can provide a negative Covid-19 test result on the fifth day of quarantine they will be able to end their self-isolation process. Passengers aged under 12 can end the quarantine process on the fifth day of quarantine without having to be tested.  


 

Austria

Passengers granted entry permission

  • All passengers who haven’t visited one of the virus variant countries within the last 10 days
  • Austria citizens and residents
  • EEA/EU citizens
  • Swiss nationals
  • Family members of the above mentioned persons living in the same household

Entry requirements

Pre-Travel Clearance:
Starting from January 15, 2021, all passengers traveling to Austria are required to present a completed online Pre-Travel Clearance to our staff at the check-in desk to continue with their check-in process.

If you fail to submit your registration online, we advise you to download and print the registration form and fill it out prior to your arrival at the departure airport.

Negative Test Result or Vaccine/Immunity Certificate:

When traveling to Austria, all passengers above the age of 12 are required to present one of the following documents before their departure:

  • A negative LAMP, PCR or TMA test result not older than 72 hours prior to entry
  • A negative antigen test result not older than 48 hours prior to entry.
  • A vaccine certificate: The recognized vaccines are BioNtech/Pfizer, AstraZeneca, Johnson & Johnson, Moderna, Sinovac, and Sinopharm. Passengers who present one of the following documents are considered as „vaccinated“:
    • a proof of both completed doses of AstraZeneca, BioNtech/Pfizer, Moderna, Sinopharm or Sinovac (The second dose should have administered no more than 270 days ago),
    • or one dose of Johnson & Johnson which was administered at least 22 days ago and at most 270 days ago,
    • or a proof of past infection and one vaccination dose which was administered at least 22 days after the positive test result was issued and at most 270 days prior to departure.
  • A proof of past infection: You can enter Austria for 6 months after a SARS-CoV-2 infection. Proof of antibodies is valid for 3 months from the test date.

Important: Minors under the age of 12 are exempt from test requirement if they are travelling under the supervision of an adult. If they are travelling alone, they have to meet the test requirements as for adults.

Quarantine Procedure:
Passengers are subject to quarantine for 10 days upon arrival. However, passengers with a proof of full vaccination showing that they were fully vaccinated at least 14 days before arrival and their accompanying minors between 12 and 18 years old are exempt from going into quarantine upon arrival. In addition, passengers can end their quarantine period with a proof of recovery or a negative PCR / TMA / LAMP or Antigen test result which is carried out at the end of the fifth day upon arrival.

More Coronavirus-related information can be found here.  


 

Switzerland

Passengers granted entry permission:

  • Swiss nationals and residents
  • EU/EFTA nationals and their family members (The proof of their relationship should be presented)
  • Family members of citizens of the United Kingdom and Northern Ireland holding a Swiss residence permit issued before the 1st of January 2021. The proof of their relationship should be presented.
  • Residents of Liechtenstein
  • Foreigners with VISA Type “D”
  • Passengers travelling with VISA Type “C if the Visa has been issued after 16 MAR 20.
  • Passengers who can prove that they have been fully vaccinated against Covid-19 within the last 12 months with a vaccine approved by Switzerland, the European medicines agency or according to the WHO emergency use listing.
  • Unvaccinated passengers younger than 18 years if they are travelling with their fully vaccinated guardians.

Entry requirements:

Contact Tracing Form:
All passengers traveling to Switzerland will be asked to fill out the Online Contact Tracing Form before their arrival.
Before filling out the form, we kindly ask you to read the announcement regarding the protection of personal data from here.

Negative Test Result or Vaccine/Immunity Certificate:

When traveling to Switzerland, all passengers above the age of 16 are required to present one of the following documents before their departure:

  • A negative PCR test result conducted within the last 72 hours prior to departure
  • A negative antigen test result conducted within the last 24 hours prior to departure
  • A proof of vaccination against Covid-19 showing that the last dose has been received before arrival: The vaccination should meet the necessary requirements.
  • A proof of past infection: The medical certificate must prove that the passenger was infected with Covid-19 in the past six months prior to entering Switzerland and she/he has recovered. The exemption starts on the 11th day after the first positive test result has been received.

Children under the age 16 are exempt from fulfilling these requirements.

Swiss nationals and residents who fail to meet one of the above-mentioned requirements at the Swiss border need to sign a declaration confirming lack of possibility.

Quarantine Procedure:
Passengers who are fully vaccinated against Covid-19 and those who are recovered from the Covid-19 infection are exempt from going under quarantine for 10 days upon arrival.

Quarantine Procedure:
As of April 19, all passengers traveling from Turkey to Switzerland are subject to quarantine for a period of 10 days.

Please click here to find out more about the rules for entering Switzerland.