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SunExpress Bonus information

Dear Bonus members,

SunExpress Bonus website is currently under maintenance and will be back very shortly. We are sorry for this inconvenience.

Sunny greetings,
SunExpress Bonus Team

Joint venture of Lufthansa and Turkish Airlines

Luggage info

Carry-on luggage

To ensure the safety and comfort of our passengers, carry-on luggage in the cabin is limited to a single piece weighing a maximum of 8 kg, whose dimensions may not exceed 55 x 40 x 23 cm. ...

Travel luggage

We ask all passengers to clearly label their luggage with their name, home address and holiday address. ...

Special baggage

On international flights we carry the below mentioned pieces of sports equipment at the flat rate indicated. ...

Transporting animals

Please make your special booking for animal transportation as soon as possible, but not later than 3 working days before departure. ...

Air freight

For customers based in Germany, please contact the call center of Lufthansa Cargo AG for full information regarding air freight: ...

Damaged and lost baggage

Should your suitcase be damaged upon arrival, please report this immediately to the ground handling services office ...

Transit passengers

We would like to point out that transit passengers who have to leave the aircraft at European countries are subject to another security check due to the European terms of security. ...

Bio Security

Imports of certain plants, plant products and the like are prohibited. This applies to, among other things, potatoes, citrus plants and wine, as well as for all plants of the genus Solanum (nightshade plants). ...

Hazardous goods

In accordance with the regulations, transporting dangerous goods by passengers is prohibited due to their potential risk on flight safety. ...

Hand luggage restrictions on flights to the UK