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Current travel updates

27.07.2026

Check-in Information for Aleppo (Syria) Flights

Starting from August 1st, for our flights to Aleppo, all passengers, including those who have completed online check-in and hold a digital boarding pass, are required to visit the check-in counter at the airport before their flight and obtain their boarding pass there.

Due to congestion at the airport, we recommend arriving earlier than your planned time to ensure you can complete your pre-flight procedures on time.

We wish you a pleasant flight.

 

21.07.2026

Bahrain and Erbil Flight Cancellations

Due to the current developments in the Middle East, our flights to and from Bahrain and Erbil have been cancelled until 29 July 2026 (inclusive).

If you are affected by these cancellations, you may contact our Customer Service Center to change your ticket to a later flight free of charge or request a full refund. If you purchased your ticket through a travel agency, we kindly ask you to contact your agency directly.

Thank you for your understanding.


Important notice concerning third-party online check-in services  

SunExpress does not partner with or endorse any external providers offering check-in services for a fee.  Our online check-in is free of charge and only available directly through our official website and mobile application.  To avoid any inconvenience, please use the check-in service provided via official SunExpress platforms.  

 


Travel Advisory: Antalya Terminal 2 

With its renewed and modernized structure, Antalya Airport now spans a much larger area. For our guests traveling abroad from Antalya Terminal 2, we strongly recommend arriving at the airport at least 3 hours before their flight to ensure they reach the aircraft on time and without any issues, due to the increased walking distances within the terminal. 

After completing your check-in procedures, we kindly ask you to proceed without delay to passport control and then to your boarding gate. 

We wish you a comfortable, safe, and pleasant flight. 

Get prepared for your upcoming flight!

Here are some tips and tricks that will help you to have a smooth and comfortable journey with us during the busy summer season:

  • Check the entry requirements: By using our interactive tool, easily find out the travel documents you need to provide, such as visa or passport, for your destination country.
  • Get real-time updates: Check out the airport website to be informed about the most recent announcements made by the departure airport
  • Check the status of your flight: Visit our Flight Status page regularly before heading to the airport. If we have you contact details, you will also receive an e-mail and SMS notification in the event of flight delays
  • Use our convenient and free Online Check-in wherever possible. Otherwise, please note that checking in at the airport can be charged.
  • Arrive at the airport in a good time: Here you can find the updated airport check-in times. Please arrange your arrival at the departure airport according to these check-in times. Timely arrival is especially important for flights departing from the airports where night curfew is applied
  • Minimize the amount of your baggage: If possible, reduce the amount of your baggage you will take with you and ensure that it does not contain any prohibited items, medicine and valuable belongings such as money or jewelry. 
  • Have your travel documents ready at all times
  • Inform us about your special service requests in advance:Due to limited availability, kindly let us know your special assistance request until 48 hours before departure
  • After check-in, please go straight to passport and security control.Then, make your way directly to the departure gate.
  • Schedule your onward journey with enough connecting time: Your flight might be delayed or your baggage may take longer than usual to arrive at the baggage claim. Please spare enough time for your airport pick-up arrangements when booking your onward travel (e.g. train ticket)

We hope that these hints help you have a pleasant experience on the ground, just like your experience with us up in the sky!

Thank you for your collaboration and understanding.