Current travel updates

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Earlier Check-in Counter Opening Times

Dear guests,

In preparation for this year’s summer season, we have adjusted the check-in counter opening hours at our international airports. Please check the opening hours at your departure airport here. We kindly ask passengers, especially those departing from airports with a night curfew, to arrive at the airport in a timely manner.

Thank you for your cooperation, and we look forward to welcoming you on board soon!

 

Travel requirements

By using our interactive tool, you can easily check the entry requirements for your destination country and find out the travel documents you need to provide, such as visa or passport, you’re your upcoming trip.
More information

 

New Check-in Rules

As of 26.03.2023, checking in at the airport for an international flight costs 5 € per passenger, one-way. Alternatively, we highly encourage all SunExpress passengers to use our free and convenient Online Check-in service from the comfort of their home. More information can be found here.

 

Additional Ticket Rights Due to the Earthquake in Türkiye

Dear SunExpress Guests,

We are deeply saddened by the earthquake disaster that occurred in Kahramanmaraş and the neighboring provinces. We would like to extend our condolences to all affected people.

We will continue to support relief efforts for as long as necessary. Here you can find out more about our aid projects and how you can get involved.

Together we stand as one!

 

Updated on 17.02.2023 at 16:00 CET

Free rebooking and cancellation to/from affected cities

Due to the earthquake disaster, we offer our passengers, who wish to change or suspend their travel plans, a free rebooking or refund for all our domestic flights with a departure date between February 14 – March 31, 2023, provided that the ticket has been booked before February 5, 2023.

Rebooking is possible for flights with a departure on and before March 31, 2023 without a fare difference.

If the new flight date is between 01.04 – 28.10.2023, the reservation can be changed without a rebooking fee. In this case, fare difference may apply.

You may rebook or refund your existing reservation via our website or SunExpress mobile application under the “MyBookings” section.

 

Get prepared for your upcoming flight

Here are some tips and tricks that will help you to have a smooth and comfortable journey with us:

  • Get real-time updates: Check out the airport website to be informed about the most recent announcements made by the departure airport
  • Check the status of your flight: Visit our Flight Status page regularly to make sure that your flight will be performed as it has been initially planned. You will receive an e-mail and SMS notification in case of flight delays
  • Use our convenient and free online check-in wherever possible and don’t forget to reserve your favorite seat on board before someone else does
  • Arrive at the airport in a good time: Here you can find the updated airport check-in times. Please arrange your arrival at the departure airport according to these check-in times. Timely arrival is especially important for flights departing from the airports where night curfew is applied
  • Minimize the amount of baggage you will take with you: If possible, reduce the amount of your baggage and ensure that it does not contain any prohibited items
  • Have your travel documents ready at all times
  • Inform us about your special service requests in advance: Due to limited availability, kindly let us know your special assistance request until 48 hours before departure
  • After check-in, please go straight to passport and security control. Then, make your way directly to the departure gate.
  • Schedule your onward journey with enough connecting time: Your flight might be delayed or your baggage may take longer than usual to arrive at the baggage claim. Please spare enough time for your airport pick-up arrangements when booking your onward travel (e.g. train ticket)

We hope that these hints help you have a pleasant experience on the ground, just like your experience with us up in the sky!

Thank you for your collaboration and understanding.

 

Updated on 22.09.2022 at 14:00 CET

Germany to remove mask mandate on flights

As of 1. October 2022, passengers will no longer need to wear a face mask on flights to/from Germany. Here you can use our interactive map to check the current rules & regulations. The latest updates on the mask requirements can be found in the “Additional info” section.

 

Updated on 01.09.2022 at 14:00 CET

Germany to extend relaxed Covid entry rules

Passengers traveling from Turkey to Germany no longer need to provide proof of vaccination, recovery or a negative Covid-19 test result, unless they have been in a country classified as an area of variants of concern at any time in the ten days prior to entry. This regulation is initially valid until 30. September 2022 and will remain in place after 1. October 2022 until further notice.

 

Updated on 11.06.2022 at 11:00 CET

Germany relaxes entry requirements

As of 11. June 2022, passengers traveling from Türkiye (Turkey) to Germany no longer need to provide proof of vaccination, recovery or a negative Covid-19 test result, unless they have been in a country classified as an area of variants of concern at any time in the ten days prior to entry. This regulation is initially valid until 31. August 2022.

 

Updated on 09.06.2022 at 15:00 CET

Update on the mask mandate on SunExpress flights

The most recent information on the mask mandate, which is being applied on board SunExpress flights can be found below.

  • On our domestic flights, passengers are no longer required to wear a face mask. However, passengers are very welcome to still wear a mask throughout their journey if they wish to do so. In this case, passengers should bring enough masks with them for the duration of their journey.
  • On our international flights, depending on your departure or arrival destination, you might still be required to cover your mouth and nose with a face mask from boarding until disembarking the aircraft. Therefore, we kindly ask you to check the regulations that are put in place by our destination countries. Here you can use our interactive map to check the current rules & regulations. The latest updates on the mask requirements can be found in the “Additional info” section. On flights where wearing a mask is not deemed necessary by respective countries, our passengers are very welcome to still wear a mask throughout their journey if they wish to do so.

 

Updated on 03.06.2022 at 17:00 CET

Türkiye (Turkey) lifts all Covid-19 entry requirements

As of June 4, 2022, all Covid-19 requirements to Türkiye (Turkey) will be lifted.